Frequently Asked Questions

Everything you need to know about your intimate essentials.

How do I find my correct size?

We provide a comprehensive size guide on every product page. We recommend measuring your bust, waist, and hips with a soft tape measure and comparing them to our chart for the perfect fit.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags and hygiene liners attached. Returns must be initiated within 30 days of purchase.

How should I care for my delicate lingerie?

To maintain the quality and elasticity of your underwear, we recommend hand washing in cold water with a mild detergent. If using a machine, please use a mesh laundry bag and a delicate cycle.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are your materials sustainable?

We are committed to eco-friendly fashion. Many of our collections feature organic cotton, recycled lace, and Tencel fibers to ensure comfort for you and less impact on the planet.

Is my packaging discreet?

Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy and security from doorstep to delivery.